Hospital & clinic management · Built for Kenya
The operating system for hospitals and clinics.
TibaMoja runs your whole facility on one record. Reception, clinic, lab, imaging, pharmacy, wards, billing and claims all work from the same patient, the same bill and the same numbers.
Tiba moja · Swahili for “one care”
Why an operating system
Stop running your facility on paper, spreadsheets and five different systems.
An operating system ties everything together. Every department is part of one flow, so nothing is typed twice and nothing slips through the cracks.
One record
Each patient has one file, from first visit to discharge. Vitals, notes, diagnoses, results, prescriptions and bills are all in one place, for everyone who needs them.
One bill
Every order prices itself the moment it is made. Charges go to the cashier or to the right insurer automatically, so revenue isn't lost between departments.
One view
Live queues, dashboards and reports show managers what is happening right now, in every department and every branch.
The platform
One platform, every department.
Each role gets its own workspace and its own live queue, and every workspace is connected to the rest.
Reception
Fast registration, a patient search across branches, appointments and live visit queues.
Clinic & OPD
Triage, vitals, consultation notes and ICD-10 diagnoses. Lab, imaging, drugs and procedures are ordered from one screen.
Laboratory
A worklist for collecting samples, entering results and verifying them, with results sent straight back to the doctor.
Radiology
Imaging requests, reports and findings, all linked to the patient's visit.
Pharmacy & stores
Dispensing with batch and expiry tracking. Stock is issued expiry-first, with stock transfers between branches.
Inpatient & wards
Admissions, a live bed board, ward rounds, daily bed charges and a discharge bill that is ready when the patient is.
Billing & cashiering
Cash, M-Pesa, card and bank receipts, deposits, waivers, and cashier shifts that are closed and reconciled.
Insurance & claims
Scheme rules, pre-authorisations, claim batches, remittances and an ageing report so you know who owes you.
Procurement
Requisitions, supplier purchase orders and goods received, connected to your stock levels.
Reports & MOH
Operational, financial and MOH reports, exportable to CSV, filtered by branch and date range.
SMS
Automatic texts for registrations, appointments, lab results, receipts and discharges, plus messages sent by staff.
Administration
Staff accounts and roles, branches, price lists, schemes and a full audit trail.
How it works
Every patient follows one connected journey.
Each step hands over to the next automatically. No patient waits while a file is carried between rooms, and no bill is missing a test.
- RegisterReception finds or registers the patient and opens a visit with the right payer.
- TriageThe nurse records vitals, and the patient joins the doctor's queue.
- ConsultThe doctor writes notes and a diagnosis, and orders tests, imaging and drugs.
- ServeLab, radiology and pharmacy see each order in their own queue as soon as it is placed.
- Pay or claimThe patient pays any balance and the insurer's share goes onto a claim, priced automatically.
- Admit or dischargeAdmitted patients go to the bed board. Every visit ends up in your reports.
SHA, insurance & cash
Every payer on one bill, split correctly every time.
TibaMoja knows who pays for what. It applies each scheme's rules and limits as orders are placed, so the cashier collects the right amount and every claim is ready to send.
SHA (SHIF)
- SHA Comprehensive and SHA General schemes
- Benefit limits per item, per day, per visit and per year
- The HMIS fee collected or assigned automatically
- Claims with ICD-10 codes and pre-authorisation numbers
Private insurers & corporates
- A tariff and coverage rules for each scheme
- Pre-authorisation tracking
- Claim batches, remittances and adjustments
- An ageing report of what each insurer owes you
Cash, M-Pesa, card & bank
- Pay-before-service queues for the cashier
- M-Pesa and bank references on every receipt
- Deposits and running bills for inpatients
- Cashier shifts that are closed and reconciled
One CT scan, three kinds of patient
SHA always pays first. A private insurer covers the balance at its own tariff, and the patient pays only what's left. This works for both outpatients and inpatients. The amounts shown are examples; you set your own prices and limits.
Built for Kenya
Made for the way Kenyan facilities really work
- SHA and SHIF built in, with no NHIF-era workarounds
- MOH reports generated from the data you already record
- KES, M-Pesa and SMS as standard
- Several branches, either sharing one back office or run as separate facilities
Security & control
Patient data protected, every action recorded
- Two-factor sign-in with a one-time SMS code
- Role-based access, so staff see only what their job needs
- An audit trail of who did what, and when
- Protection against password guessing, with account lockout and human verification
Deployment
Runs where you need it.
From a single clinic to a group of hospitals, TibaMoja grows with you on the same platform.
Cloud
Hosted and maintained for you. Every branch works from a browser, with nothing to install.
On-premise
Runs on your own server and local network, so you keep full control of your data.
Multi-branch
One patient register for all your branches, with each branch's back office shared or kept separate. It's a setting you choose.
Request a demo
See TibaMoja running your facility's workflow.
Tell us a little about your facility. We'll walk you through TibaMoja using your departments, your payers and the way you work.
- 1We call you within one working day to understand your needs.
- 2A live demo of the full patient journey, from registration to billing and claims.
- 3A plan for your facility: setup, data migration, training and go-live.
Book your demo
It's free and there's no obligation.
Already a TibaMoja facility?